Work from Home Non-Credentialed Veterinary Technicians in Bloomington, MN Id-2527

January 22, 2025

Job description: Non-Credentialed Veterinary Support Staff are assigned to different service lines based on our company needs and the applicant’s background/experience. Below you will find information on the different positions we’re currently hiring for, as well as information about schedules, training, and pay ranges. Please review and select which position you are most interested in when completing the application.

Other Jobs You May Be Interested In

Overnight Veterinary Information Specialist I, Job Description: The Overnight (ON) Veterinary Information Specialist (VIS) I position is responsible for responding to incoming cases on Pet Poison Helpline and SafetyCall International via telephone or chat regarding potential toxic exposures, poisonings, and other adverse events from pet owners. ON VIS take full histories and details of the events, triage the cases, and provide accurate medical, health, and safety information to the callers. ON VIS document each case in an electronic record and follow up as necessary to ensure the well-being of the animals and facilitate adverse event reporting. The position also triages minor human medical exposures as needed for a short period of time to cover break for our human medical professionals during the overnight hours
Full Time, Overnight Shift (eligible for a $5/hour shift differential): Works 70 hours biweekly following a 7 days on, 7 days off rotation, including weekends and holidays that fall within that working rotation. Shifts are 10 hours long.

Shift: Scheduled from 10pm to 8am CST

Veterinary Information Specialist I, Job Description:

The Veterinary Information Specialist (VIS) I position is responsible for responding to incoming cases on Pet Poison Helpline via telephone or chat regarding potential toxic exposures, poisonings, and other adverse events from pet owners. VIS take full histories and details of the events, triage the cases, and provide accurate medical, health, and safety information to the pet owners. VIS document each case in an electronic record. Given the nature of the position, many pet owners are calling under stressful circumstances and are therefore in distress. VIS must be able to manage cases under pressure and be comfortable talking to people in various emotional states.

Schedule:

Full-time: Works 40 hours per week. Shifts listed below. Employee will choose either 8.5 hours long shifts (5 days/week) OR 10.5 hours long shifts (4 days/week). Employees will be scheduled set days, typically following every other week rotation. This includes working every other weekend (both Saturday and Sunday), as well as rotation of holidays. Work weeks run Saturday through Friday. Shift start and end times are scheduled in advance and will vary from day to day.

Evening Shift: (eligible for a $2/hour shift differential)

Shifts will be scheduled between the hours of 2pm-2:30am CST.

Veterinary Industry Representative I, Job Description:

The Veterinary Industry Representative I (VIR) position is responsible for responding to incoming cases through SafetyCall International via telephone regarding potential adverse events and other questions or concerns from pet owners and veterinary professionals. The VIR will take full histories and details of the events, triage the cases, and provide accurate medical, health, and safety information to the callers. VIR’s document each case in an electronic record and follow up as necessary to ensure the well-being of the animals and facilitate adverse event reporting. Given the nature of the position, many pet owners are calling under stressful circumstances and are therefore in distress. VIRs must be able to manage cases under pressure and be comfortable talking to people in various emotional states.
Full-time: Works 40 hours per week. Shifts listed below. Employee will work 4 days/week, with each shift being 10.5 hours. Employees will be scheduled set days, typically following every other week rotation. This includes working every other weekend (both Saturday and Sunday), as well as rotation of holidays. Work weeks run Saturday through Friday. Shift start and end times are scheduled in advance and will vary from day to day.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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